FAQ

Where are the products made?

All of our products are handmade by us in the UK, using quality ingredients sourced from other ethical, UK suppliers. No animal testing occurs at any stage on any of the ingredients. All ingredients are Non GMO, vegan, natural and sustainable.

Can these products be used on dyed hair?

Yes they can. All of our products can be used on all hair and scalp types.

How much do I use?

A little goes a long way. An amount the size of a £2 coin should be enough to cover the scalp in most cases. More can then be applied through the hair and ends if needed.

How long does an oil or balm last?

If using on average twice a week, one oil or balm will typically last around 2 months.

Any tips?

After applying the oil or balm, a good tool to use to massage the product into the roots is the IV Beauty Scalp Massager. 

When applying through the ends of the hair, using IV Beauty's Bamboo Wide Tooth Comb to comb it through helps to distribute the product and add extra softness.

It's always recommended to shampoo your hair twice (even when not using our products). The first wash removes any debris from the hair follicles and enables the second wash to penetrate better, leaving your hair exceptionally clean and better able to feel the benefits of hair treatments (including ours!).

Do you offer a refill service?

Unfortunately not at the moment but it's definitely something we'd love to do in the future. We're always looking for ways to be more sustainable. Stay tuned!